Have you ever had a day where you questioned your own intelligence? I have, but will no longer beat myself up over those thoughts. There is always someone out there a little less intelligent than I. Take for example, the following conversation I just had with a popular TV satellite service.
Me: I was just calling to let you know that I returned your equipment via UPS today.
Customer Service "Guru": So, when exactly did you send the equipment back?
Me: Oh, about 30 minutes ago.
Customer Service "Guru": Well, I don't show that we have received it yet.
Me: Are you serious?
Yes, yes he was. "Bob" from India was serious. Man, I feel like a genius sometimes.